Shipping & Returns

Please note that with larger orders, additional charges may apply to cover the increased cost of shipping – One of our team will contact you and advise before the order is processed. reserve the right to adjust these shipping costs and conditions at any time.

Our delivery agreement

If you order from our stock* before 13:00 then our incredibly efficient despatch department will be capable of shipping your order for next day delivery of your product.

*Subject to quantity ordered and stock availability.

Our returns policy

Return of goods

We operate a “no-quibbles” guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us complete in its original condition with it original packaging and instructions within 14 days from date of invoice. We will then offer either an exchange or refund. All items must be returned using Royal Mail recorded, special Delivery or a recognised courier services that requires a signature for the delivery.

If the return is due to an error we have made we will gladly refund the delivery charges. Please see contact details below for advice. cannot be held responsible for loss or damage of return items.

If the items are either faulty or damaged please return them to our returns team at the address below quoting the invoice document number and they will arrange for a replacements to be sent.

Returns address:

22 Soho Mills
Wooburn Green
HP10 0PF
Tel: 01494 853 799
Fax: 01628 528 628

This returns policy does not affect your statutory rights.

Right to Cancel

In addition to the above, under the Consumer Protection (Distance Selling) Regulations you may cancel your order for any reason within seven working days following the day on which you receive the goods. We regret that this cannot apply where sealed audio and video recordings or software products have been unsealed. 

Reviewed: February 2021


I would just like to say a huge thank you to the walkie talkies team for the delivery of my Pronto radios. I only ordered them at 4pm and they arrived next morning. Great initial communication and the radios exactly as described.

Dave Hennings


Dear Walkie-Talkies, I just wanted to say a massive thank you for my new charger pack what a fantastic handy piece of kit, it will serve me well on my motorcycle trips and when we go camping. Also may I say what a easy process it is to purchase from your website and the charger arrived next day. If I have any further requirements I will most certainly be coming back to you.

Ken Robertson


We have been working with Walkie-Talkies to equip our front of house and facilities staff with radio equipment for several years now. I have always found their personnel to be very personable, professional and knowledgeable. They have always strived to tailor solutions to meet our needs and our budget, even allowing us to trial equipment to make sure that it fitted our requirements. Their after care service is also excellent. I would most definitely recommend Walkie-Talkies’ services.

Sylvain, Property Management, London


Was looking to upgrade to digital radios for my school and decided upon the Motorola DP1400 and has proved to be an excellent investment. The radios were great value and delivery came early the next day. Will definitely be using you again.

Kevin Bower


For 12 years Walkie-Talkies have been assisting us with our communications requirements. Their fantastic customer support and cost effective solutions have ensured that our two way radios do not let us down!

Debi, Visitor Attraction, Isle of Wight

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