Please note that with larger orders, additional charges may apply to cover the increased cost of shipping – One of our team will contact you and advise before the order is processed.
Walkie-talkies.com reserve the right to adjust these shipping costs and conditions at any time.
Our delivery agreement
If you order from our stock* before 13:00 then our incredibly efficient despatch department will be capable of shipping your order for next day delivery of your product.
*Subject to quantity ordered and stock availability.
Our returns policy
Return of goods
We operate a “no-quibbles” guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us complete in its original condition with it original packaging and instructions within 14 days from date of invoice. We will then offer either an exchange or refund. All items must be returned using Royal Mail recorded, special Delivery or a recognised courier services that requires a signature for the delivery.
If the return is due to an error we have made we will gladly refund the delivery charges. Please see contact details below for advice.
Walkie-Talkies.com cannot be held responsible for loss or damage of return items.
If the items are either faulty or damaged please return them to our returns team at the address below quoting the invoice document number and they will arrange for a replacements to be sent.
Returns address:
Walkie-Talkies
22 Soho Mills
Wooburn Green
Buckinghamshire
HP10 0PF
Tel: 01494 853 799
Fax: 01628 528 628
This returns policy does not affect your statutory rights.
Right to Cancel
In addition to the above, under the Consumer Protection (Distance Selling) Regulations you may cancel your order for any reason within seven working days following the day on which you receive the goods. We regret that this cannot apply where sealed audio and video recordings or software products have been unsealed.
Reviewed: February 2021
